The iPod is not working!
If the iPod is fully charged but is still not responding, call us.
The iPod is not beeping!
Check the notifications settings:
- Tap "Settings"
- Tap "Sounds"
- Adjust the volume level to suit you
What if I'm busy when the iPod beeps me to take the survey?
Press the On/Off button to ignore the beep, and do the survey later, when it's convenient for you.
Do not 'slide to unlock' if you are not ready to start the survey.
Do not 'slide to unlock' if you are not ready to start the survey.
The iPod survey is not coming up!
If you tap "Begin" shortly after the iPod beeps, the survey should start immediately.
If you see the "Wuzzup? Settings" page instead of the survey, press the iPod Home button to exit the app, and wait for the next beep. If the survey still does not show at the next beep, please contact us immediately.
If you see the "Wuzzup? Settings" page instead of the survey, press the iPod Home button to exit the app, and wait for the next beep. If the survey still does not show at the next beep, please contact us immediately.
I can't find the iPod!!
Please contact us immediately.